Customer Lifecycle Management of the Year – USA 2024
Founded in 2014, leading tech-enabled automotive service company Strolid unlocks the value of customer conversations to increase sales. We enable our customers to listen to conversations at scale and manage the data for AI. Strolid engages car buyers, offering auto dealers a non-automated, human solution that provides a strong customer experience and builds solid relationships. Our complete solution for customer engagement works across every communications, AI, and CRM system for every department. We continually train and upskill our agents – resulting in a dedicated, talented workforce augmenting our customers’ teams. Our people carry a deep expertise in dealer operations, allowing us to be truly helpful to the customers outside the dealership. Strolid boasts one of the most innovative engineering departments in the industry, creating the global internet standard for Virtualized Conversations (vCons). To learn more, visit Strolid at https://strolid.com/ and contact Strolid at sales@strolid.com.